Returns & Exchanges
At Jayshankar, we take pride in the quality and freshness of our food products; however, if you receive a damaged or incorrect item, we are committed to making it right. Due to the perishable nature of our goods, returns are accepted only for quality discrepancies reported within 24 hours of delivery.
Report the Issue
Contact our customer support team via email or phone within 24 hours of receiving your order, providing your order number and clear photos of the product and packaging.
Verification Process
Our quality assurance team will review your claim and the provided images to verify the defect or error in the shipment.
Approval & Instructions
Once approved, we will provide you with a return authorization and specific instructions on whether the item needs to be sent back or disposed of.
Refund or Replacement
Upon confirmation, we will either dispatch a fresh replacement immediately or process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing